Nintendo has apologised for the "inconvenience" created by ongoing performance issues with Pokémon Scarlet and Violet.
In a post on its website, introducing the latest update for the recently released Pokémon titles and how to update the games, the company released a statement saying:
"We are aware that players may encounter issues that affect the games' performance. Our goal is always to give players a positive experience with our games, and we apologise for the inconvenience. We take the feedback from players seriously and are working on improvements to the games."
source https://www.gamesindustry.biz/we-apologise-for-the-inconvenience-nintendo-addresses-pokemon-complaints